1. Data Collection
Information You Provide:
We collect information that you voluntarily provide when engaging with our services:
- Contact Information: Name, email address, phone number, and business details
- Project Information: Requirements, specifications, and related documentation
- Account Details: Login credentials and user preferences
- Payment Information: Billing details and transaction records
Automatically Collected Information:
When you interact with our services, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Interaction patterns, feature usage, and performance metrics
- Cookies Data: Session identifiers and user preferences
2. Data Usage
We use your information for the following purposes:
Service Delivery:
- Project Execution: Developing and delivering software solutions
- Communication: Project updates, support, and service notifications
- Account Management: Maintaining and securing your account
Service Improvement:
- Analytics: Understanding user behavior and service performance
- Enhancement: Improving features and user experience
- Support: Providing technical assistance and resolving issues
4. Security Measures
Technical Safeguards:
- Encryption: Industry-standard encryption for data transmission and storage
- Access Controls: Strict authentication and authorization protocols
- Monitoring: Regular security monitoring and threat detection
Organizational Measures:
- Staff Training: Regular privacy and security training for employees
- Access Policies: Need-to-know basis access to personal data
- Incident Response: Documented procedures for security incidents
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your data
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers through:
- Standard Contractual Clauses
- Data Processing Agreements
- Security Assessments
9. Policy Updates
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Email Notification: For registered users
- Website Notice: Prominent notice on our website
- Service Notification: In-app or service notifications
10. Contact Us
For any questions about this Privacy Policy or our data practices, please contact:
- Data Protection Officer
- Email: info@tharasystems.com
- Phone: (+256) 708 053646
- Address: Valley Road, Nsasa
This Privacy Policy was last updated on 12th March, 2025 and is subject to change without notice.